ViTalk: How to create customer centricity in your business
How do Amazon, Apple, Google and Viessmann go about developing their products and services? What can you learn from this, and how does it transfer to your business? Olaf Schmitz provides some exciting insights into customer-centricity and explains in highly pragmatic terms what the best methods and tools are for you. Here you can find the recording of the ViTalk from 25.03.2021 at 3.00 pm.